Terms and Conditions

  • Please take some time to read our terms and conditions
    • The nursery is open 7.00am to 6.00pm Monday to Friday.
    • The nursery closes between Christmas and New Year and on all statutory Bank Holidays.
    • Fees are payable in advance by Standing Order on the first of each month.
    • There is a discount of 10% for NHS staff and second child attending the nursery.
    • Fees include all meals, snacks, drinks and baby wipes. Formula milk and nappies are not provided.
    • The nursery is unable to care for any child who is sick and we reserve the right, not to admit the child into nursery. If any child is taken ill at nursery you will be contacted, in order for arrangements for your child to be collected. Children are not allowed into nursery for 48 hours after any sickness or diarrhoea.
    • Children on any course of antibiotics are not permitted to attend nursery for the first 48 hours.
    • All children must be collected on time. Any late collections will be charged at an amount of £10.00. Our procedure for any uncollected child will be to contact social services, if no contact with the parents or emergency contact is made within the first instance.
    • The management must be informed if any person, other than those named on the registration form, is to collect your child. A personal password is to be used on these occasions.
    • Notice of termination of any nursery place is required in writing. We require at least one month’s written notice prior to the child leaving Rainbow House.
    • Fees are reviewed on an annual basis in September.
    • We do accept “Workplace Childcare Vouchers”, please ask for details.
    • We offer government funded sessions for three and four year olds, please ask for details.
    • You must provide a copy of your child’s birth certificate or passport upon registration.